365 aec Responsible Gaming
Enjoy the entertainment — but within your limits. 365 aec believes the enjoyment of gambling is at its best when kept under conscious control.
Gambling is for Entertainment, Not Addiction
At 365 aec, protecting every player is our priority. Online casino and sports betting are a form of entertainment — but when that entertainment goes out of control, it can cause harm to personal and family life. That is why we encourage every member to play with awareness and responsibility.
The minimum age to open an account at 365 aec and take part in any form of betting or casino activity is 21 years. Anyone below this age limit may not use this site, and parents or guardians should prevent their children from accessing it. Read our Terms and Conditions for detailed information on the age requirement.
We believe that building a culture of responsible gambling requires players to have the right information and effective tools. On this page you can learn how to set your own limits, which signs indicate a problem, and where to find help when needed.
The 21+ Age Rule Is Strictly Enforced
365 aec is for adults aged 21 and above only. Age is confirmed during registration and identity verification. If a member's age cannot be verified, the account may be temporarily suspended.
If parents or guardians believe their minor child is using this site, please contact us immediately via 24/7 live chat or email — we will act promptly.
Tools to Set Your Own Limits
365 aec provides the following features to help you monitor and control your gambling habits.
Deposit Limit
Set in advance the maximum amount you will deposit per day, week or month. Lowering a limit takes effect immediately; increasing it requires a waiting period.
Session Time Limit
Set how long you will play in one session. When the set time is up, the session ends automatically, helping you avoid forming the habit of playing for long stretches.
Loss Limit
If you lose more than a set amount, your account will be closed automatically. This makes it easier to stop yourself before a significant financial loss occurs.
Self-Exclusion
You can voluntarily suspend your account for a set period (for example, 1 week, 1 month or 6 months). During this time, logging in or placing bets will not be possible.
Permanent Account Closure
If you feel you want to stop betting permanently, contact our support team. Once permanent exclusion is applied, the account cannot be reactivated.
Activity History
View your complete betting and transaction history from your account. Understanding your spending patterns makes it easier to make informed decisions.
To use these tools or for help setting any limit, contact our 24/7 live chat. Our FAQ section has detailed questions and answers about these features.
Recognise the Signs of a Problem
If any of the following signs appear in you or someone close to you, they are a warning signal. Taking action in time makes the situation easier to manage.
You find yourself placing increasingly larger bets in an attempt to win back money you have lost — this is commonly known as "chasing losses".
Relationships with family, friends or at work are being affected because betting or casino play is taking up too much of your time and attention.
Money meant for essential daily expenses (rent, food, your children's education costs) is being spent on betting.
When you cannot gamble, you feel discomfort, anxiety or irritability — and you return to gambling to relieve that feeling.
You are hiding the amount you bet from family or friends, or lying about it.
You have tried repeatedly to stop gambling but have not been able to — this is a clear sign of addiction.
A Few Tips for Gambling Responsibly
Treat betting and casino games as entertainment, not as a source of income. Set a budget before you play — spend only that amount, no more. There is never a guarantee that you will recover what you have lost, so avoid placing larger bets to "win back" lost money.
Never bet while drinking alcohol or under stress. Making decisions with a clear head is always best. Take regular breaks — playing for hours on end reduces your ability to make sound judgements.
Under the 365 aec Privacy Policy, your account information is kept secure and is not shared with any third party without your permission. Use a strong password to protect your personal information and never share your account with anyone else.
To learn more about 365 aec, you can read our About Us page. You will find details there on how we work to create a safe environment.
Where to Find Help
If you or someone you know is struggling with gambling addiction, seeking help is not a weakness — it is the right step.
365 aec Live Chat Support
Talk to our support team 24 hours a day, 7 days a week via live chat in Bengali and English. Get immediate assistance for self-exclusion, limit setting or any other help you need.
Contact by Email
In addition to live chat, you can also reach us by email. Our team handles all responsible gambling related requests with care.
Family and Loved Ones
Support from family is very important in overcoming addiction. Speak openly with someone you trust — the support of those close to you is the greatest strength.
Professional Counselling
Mental health specialists and addiction counsellors are available in Bangladesh. Seek help from the mental health department of your nearest hospital or a professional counsellor.
365 aec's Commitment
We are not just a betting platform — we are committed to building a responsible entertainment environment. Ensuring the safety and wellbeing of every member matters to us more than business.